FAQ

WHAT IS COLD-PROCESS SOAP? 
The cold-process method is a soap making process that preserves all the beneficial properties of the oils and butters. Each soap bar is cured for at least four to six weeks to ensure chemical stability and that natural glycerine is produced during saponification (soap-making process). Natural glycerine is moisturizing, soothing, and hydrating for the skin and many soap manufacturers remove glycerine during saponification to use in more expensive lotions. Harsh chemicals and synthetic lathering agents are often added to create hard, lasting bars. As a result, many commercial products are actually detergents and cannot legally be classified as “soap”; instead, they are often labeled as  “beauty bars” or “body bars.” 

ARE YOUR PRODUCTS ALL-NATURAL?
Yes. All our products are handmade using high quality oils/butters and scented with natural essential oils. They are handcrafted in small batches made completely from scratch.  All products are made without any parabens, artificial colorants, synthetic fragrances and/or preservatives.

CAN I USE YOUR PRODUCTS IF I HAVE SENSITIVE SKIN? 
Yes! Our products are formulated with natural plant-based oils and butters like shea and avocado that should be gentle even for those with sensitive skin. However, we always recommend that you test the products first on a small area (i.e. washing your hands with our soap bars before using in the shower) before using on your face/body. 

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS? 
Soaps: Scents may fade over time so they are best used within one year. 
To preserve longevity of your soap bar, please store soap bars in draining soap dish or away from direct water stream.

Scrub: Best used within 6 months after opening.
To preserve longevity of your scrub, avoid getting water inside jar. 

Lip Balms: Depends on shelf life of shortest lasting oil (usually 1-2 years).
We suggest best used within one year. Please keep away from direct sunlight and heat. 

Toner: Witch hazel contains 14% alcohol, which is used to preserve preparation and tighten pores. Best used within 1 year. Please keep away from direct sunlight and heat; can also store in fridge.

ANY TIPS FOR SOMEONE NEW TO NATURAL PRODUCTS? 
For someone who is new to natural products, using our handmade natural soaps is the best starting point. All our products are made with organic skin beneficial oils and butter, scented with therapeutic essential oils and coloured with natural clays or botanicals. They are safe enough for the most sensitive skins. As for a routine, I would recommend using the body lotion scrubs in the winter to exfoliate dead skin cells and keep skin moisturized as our skin is extra dry in cold, harsh weathers. In addition, for women - using the lip balm before applying lipstick and our natural toner before applying makeup are good bases to ensure that any toxic ingredients in cosmetic products are not ingested in your skin. 

ARE THEY SAFE FOR PREGNANT WOMEN? 
Yes, our products are only made with natural ingredients and essential oils so they are safe enough for pregnant women. That being said, there are some essential oils that may not be suitable for pregnant women and everyone's skin is different - it is best to consult a doctor to see which essential oils that shouldn't be used and to test patch a small area if you are unsure. 
 
CAN MEN USE THE PRODUCTS? 
All products were created for everyone; the soaps and lip balms can be used by everyone and anyone. There are some products (ie. body scrubs, facial toner) that were especially curated for women but men can use them as well! I have recently created a line for men which includes a soap that has a more masculine scent and an aftershave spray for men as well.